Terms of Service

📄 SymBeauté Terms of Service

Welcome to SymBeauté. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before purchasing.

1. General

This website is operated by SymBeauté. Throughout the site, the terms “we,” “us,” and “our” refer to SymBeauté.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose.

You may not transmit any worms, viruses, or harmful code.

A breach of these terms will result in immediate termination of your Services.

3. Products & Services

SymBeauté specializes in raw Cambodian and Vietnamese hair extensions. We reserve the right to:

• Limit quantities
• Refuse any order
• Update product descriptions
• Adjust pricing at any time

All products are photographed under natural light; textures and colors may vary slightly due to the raw nature of the hair.

4. Accuracy of Information

We strive for accuracy, but we do not guarantee that all information (pricing, availability, descriptions, transit times) is error-free.

If an error occurs, we reserve the right to correct it or cancel an order.

5. Order Acceptance & Billing

We may refuse or cancel any order for reasons including:

• Suspected fraud
• High-risk payment profile
• Incorrect billing information
• Repeated disputes or chargebacks

We may require additional verification (ID, billing address confirmation).

6. Pricing

Prices are subject to change without notice.

All transactions are processed in USD unless otherwise stated.

7. Shipping

By placing an order, you acknowledge:

• Shipping times are estimates
• Delays caused by carriers are outside our control
• Customs duties (for international orders) are the buyer’s responsibility

Once an order is shipped, liability transfers to the shipping carrier.

8. Returns, Refunds & Exchanges

Due to the hygienic nature of raw hair extensions:

All sales are final.

We do not accept returns, refunds, or exchanges unless the item arrives damaged or incorrect, and you notify us within 48 hours of delivery with clear photo evidence.

See our full Refund Policy for details.

9. Optional Tools & Third-Party Links

We may provide access to third-party tools such as:

• Shop Pay
• Afterpay
• Meta/Facebook integrations
• Email marketing tools

These tools are “as is” and “as available.”

We are not responsible for third-party practices, policies, or errors.

10. User Comments & Submissions

If you submit reviews, photos, or feedback:

• You grant SymBeauté permission to use them for marketing
• You agree not to post defamatory, abusive, or unlawful content
• We reserve the right (but not obligation) to remove content that violates our standards

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Prohibited Uses

You are prohibited from using the site or its content for:

• Fraudulent purposes
• Harassment, hate speech, or abusive behavior
• Uploading viruses, malware, or harmful data
• Scraping or data mining
• Interfering with the security or functionality of the website

Violations may result in termination of your access.

13. Disclaimer of Warranties

We do not guarantee that:

• The site will be uninterrupted
• The service will be error-free
• Every product will meet your expectations

Raw hair varies by donor. Results will differ based on how the hair is cared for and installed.

14. Limitation of Liability

SymBeauté is not liable for:

• Improper installation
• Damage caused by bleaching, dyeing, or chemical processes
• Misuse or mishandling of raw hair
• Losses from delays, failed deliveries, or third-party actions

To the maximum extent permitted by law, our liability is limited to the amount paid for your order.

15. Indemnification

You agree to indemnify and hold SymBeauté harmless from any claims arising out of your misuse of the site or violation of these Terms.

16. Changes to the Terms

We may update these Terms at any time. Changes take effect immediately upon posting.

Your continued use of the site means you accept all updates.

17. Contact Information

For questions about these Terms, contact us at:

📩 support@symbeaute.com