Privacy Policy

Last updated: October 25, 2026

At SymBeauté, we respect your privacy. This Privacy Policy explains how we collect, use, retain, and share personal information when you visit www.symbeaute.com, place an order, contact us, or otherwise use our services.

1. Information We Collect

Information you provide

We collect information you share when placing an order, subscribing to marketing, or contacting us. This may include:

  • Your name, email address, telephone number, and billing or shipping address.

  • Order details, purchase history, and payment or transaction information.

  • Messages, reviews, photographs, or other information you choose to submit.

Information collected automatically

Our website, Shopify, and connected service providers may collect information about your device and browsing activity through cookies and similar technologies. This may include your IP address, browser and device information, pages viewed, interactions with our store, and referring websites.

Payment information

Payments are processed through the payment providers available at checkout. We receive information needed to confirm payments, fulfill orders, and manage refunds or disputes. Please do not send full card numbers or other sensitive payment credentials by email.

2. How We Use Your Information

We use personal information to:

  • Process payments, prepare orders, arrange delivery, and manage customer service requests.

  • Send order confirmations, tracking information, and other service communications.

  • Maintain purchase records and administer customer accounts.

  • Operate, troubleshoot, secure, and improve our website.

  • Detect and investigate suspected fraud or unauthorized activity.

  • Send marketing communications in accordance with your preferences and applicable consent requirements.

  • Support analytics and advertising where enabled, subject to applicable privacy requirements.

  • Meet legal, accounting, tax, and recordkeeping obligations.

Where applicable law requires a legal basis for processing, we rely on fulfilling our contract with you, complying with legal obligations, legitimate business interests, or your consent, as appropriate. You may withdraw consent where processing depends on it.

3. How We Share Information

We share personal information as reasonably necessary with providers that support our business, including:

  • Shopify, which hosts and supports our online store.

  • Payment providers, which process transactions and support payment security.

  • Shipping and fulfillment providers, which help deliver orders.

  • Customer support, technology, and marketing providers, which help operate our services.

  • Analytics and advertising partners, where those services are enabled.

We may also disclose information when legally required, to respond to valid legal requests, protect rights and safety, investigate suspected wrongdoing, or in connection with a business transfer.

Certain advertising or data-sharing activities may qualify as a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even without a monetary payment. Your available choices are described below.

4. Shopify and International Processing

Our store operates on Shopify. Shopify processes personal information to provide and support our store and may process information for additional purposes described in its privacy policy, depending on the services enabled.

Shopify and other providers may process or store information in countries outside your own. Where required, applicable safeguards are used for international transfers.

Learn more in Shopify’s Consumer Privacy Policy. You can also visit Shopify’s Privacy Portal for information about Shopify’s privacy controls.

5. Cookies and Privacy Choices

Cookies and similar technologies help support shopping carts, checkout, security, preferences, analytics, and—where enabled—advertising.

You can manage cookies through your browser and any privacy controls available on our website. Blocking certain cookies may affect store functionality.

Where applicable, you may opt out of the sale or sharing of personal information or its use for targeted advertising through our website’s privacy choices or by contacting support@symbeaute.com. We honor legally required opt-out preference signals, including Global Privacy Control, where applicable.

6. Marketing Communications

We send promotional emails and, if offered, promotional text messages according to your preferences and applicable consent requirements.

You can unsubscribe from marketing emails using the unsubscribe link. For promotional text messages, follow the opt-out instructions provided in the message. You may also contact us for assistance.

Opting out of marketing does not stop necessary communications about orders, payments, delivery, or customer service.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining records, resolving disputes, and meeting legal obligations.

Retention periods vary based on the information involved and why it is needed. A deletion request may not require us to remove information we must retain for legal, security, or transaction-related purposes.

8. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of online transmission or electronic storage is completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Access or receive a copy of your personal information.

  • Correct inaccurate information.

  • Request deletion.

  • Withdraw consent or object to or restrict certain processing.

  • Opt out of the sale or sharing of information or targeted advertising.

  • Appeal a decision concerning a privacy request.

  • Complain to your local data protection authority.

To make a request, email support@symbeaute.com. We may need to verify your identity before responding. Where permitted, an authorized agent may submit a request on your behalf.

We will respond within the timeframe required by applicable law and will not discriminate against you for exercising protected privacy rights.

10. Children’s Privacy

Our services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact support@symbeaute.com so we can investigate and take appropriate action.

11. Third-Party Websites

Our website may link to external websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

12. Changes to This Policy

We may update this policy to reflect changes in our services, practices, or legal obligations. We will post the revised version here and update the date above. Where required, we will provide additional notice or obtain consent.

13. Contact Us

For questions about this policy or to exercise your privacy rights, contact:

SymBeauté
Email: support@symbeaute.com
Website: www.symbeaute.com